HDFC Credit Card
Harassment

Dear HDFC Credit Card Complaints Manager,

I am writing you this mail for some action to be taken from your side. If you can't then please let me know, i'll take some legal action.

My name is Rashmi Sharma and i am holding a Credit card of HDFC from past 3 -4 years now. No late payments or defaults had happened on my card since day 1. But still, your people keep on harrasing me using abusive and filthy language for me and my family. This is happening from past 7-8 months. I have given several complaints to your deptt. but no action has been taken from your side.

Rather, i dont know, why your collection deptt. is calling me. They are calling me for the overdue payment on the card of my brother Mr. Raju Dhiman. First of all, no data has been provided to your Delhi deptt. that i am his sister. They have taken it out from their own data base. No where, it is mentioned in the legal papers that in case of delay in payments by my brother- ur people can call me and harass me. I am receiving these calls from 011- 41514332 and same series nos.

Once due to high fever, when i told the lady that she should not call me as i am not well, on that she asked for my parents number.

On being told that i would not like someone to call up my parents and use filthy language as he is a high BP patient- she said&-quot; tera kya sara khandaan bimaroon ka hai, number de apne baap ka, dekh aaj to mein use hospital bhej ke rahoongi. tab tere bhai ko akal aayegi, sala harami, ... apne apko kya samjhta hai... wo nhi to uska baap aur sali maa sahi... inhi sale haramiyon ne usko paida kiya hai. Aur tu sali... kutiya... etc... uski behen hai, to aur zyada bhugtegi"

I was really shocked to hear such an abusive language from the mouth of a lady and that too from such abig organization as HDFC.

The same people are calling me again and again and using the same filthy and abusive language even after launching several complaints in your customer care deptt. I received a call today also. And always on the due date for the payment of my brother's card, i am receiving such calls. Am i responsible for the same?

Now, please suggets me what should i do? Should i go to the legal authorities and logged a complaint for mental harrasment against you guys.

I dont want to receive such calls in the near future and if it happens then seriously, i have to take some legal action against you guys. Its very easy to locate your collection center by a phone number, the center from which i am receiving the calls.

Regards,

Rashmi Sharma

Credit card no. : 4346781008086662

Company: HDFC Credit Card
Country: India

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