India Bulls Housing Finance
Fraudulent charges

I had applied for a home loan in month of April for which i had provided all necessary documents.

I initially spoke to Durgesh. S who was from the Chembur Amarmahal branch and informed him that i need a loan amount of 11 lakhs and above as my property price is Rs 12, 55, 000.

He sent his executive Name Mukesh who miss undwerstood the loan amount required to 8lakhs.

With all my conversations with india bulls i had requested for 11lakhs and above as home loan.

But still i was called and informed that my loan amount of 8 lakhs can be santioned so i informed mukesh and Durgesh that i dont need 8 lakhs.

They kept on assuring me that they are working out for 11lakhs but later started ignoring my calls.

Tried calling up your lower parel branch/ chembur branch but was of no help.

I had given a processing fees check which is Check No : 13201 which was cleared from my account on 28th may.

So i called Mukesh he said that my loan amount of 11lakhs is santioned so the processing fees is charged.

Hence i asked him for the santion letter which i never got

So to confirm i called Durgesh and he said the processing fees charged for santion amount of 8lakhs.

I informed him that i dont want 8 lakhs so please dont send me the santion letter.

After 28th may i am trying to contact indiabulls but no one is speaking to me or returning to my calls..

Today is 19th Aug I am still waiting for the status on refund.

I went to the indiabulls office at Amar mahal but no one is able to help me as they say that my file is not in their office...

I got a reply back from Rajarshi Saikia Grievance Cell Indiabulls who says that processing fees is charged upfront irrespective of the sanction or cancellation of the loan application and the same is non refundable.

I am sure i am not the only customer who is being cheated by indiabulls...

Worst company to deal with...

Company: India Bulls Housing Finance
Country: India
State: Maharashtra

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