ICICI Bank Credit Card
CREDIT CARD FRAUD

Dear Sir,

It's in sheer helpessness and frustration that I am emailing you as I have no idea what other steps I should take.

My ICICI Bank Credit card was misused on the 12th December and frauddulent transactions made between the 14th Dec and 15th december.

Despite immediately contacting ICICI Bank credit card customer care department, to report the fraud and have the transactions cancelled, ICICI bank creddit card depratment chose to sleep on the issue and since then have been harassing me telephonically, and by email, to pay for the disputed transactions. A visit to the cyber crime cell too has given much recourse, as they say they do not deal with credit card fraud, even if it is online pyrchasing?? What is cyber crime then besides hacking... Is this not a form of hacking? Or is it an inside job of an ICICI employee?? The total fraudulent charges was InRs 62761/-.Now with the so called Interest this amount is INRs 78000/-.

Does this mean we are all at the mercy of the banks and their credit card departments and their collection agencies??

I have in the past few months been getting abusive and threatening calls from the collection agencies of ICICI bank credit card department, and these calls have now increased and have started to disrupt my office and home.

I sincerely seek your assistance here to help me stop this harassment once and for all. Not just for me, but for all innocent credit card users of all banks, who are victims of these so called credit card frauds.

I will be glad to provide any further information required by you in this matter.

The telephone number of the ICICI collection agency harassing me at the moment is (022) 64562856.The person who called gave his name as Vijay Sharma (no doubt fake).

Thanks for your assistance in advance.

Your's Sincerely,

Francisco de Sales

Mob: 09821345906

Company: ICICI Bank Credit Card
Country: India

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