SBI credit card, chennai, parris branch
Vivek (Asst. Mgr) untimely calls

This is bring to your kind notice, that despite repetitive saying, that all accounts to the credit card of sbi has been settled almost 4 yrs ago, i'm receiving calls from ur parrisbranch section.

i'd like to bring to ur kind notice that any calls official can be made during any day of the week.

BUT I DO NOT ACCEPT OR EXPECT ANY AGENCY TO MAKE ANY FORM OF OFFICIAL CALLS AT 2.13 NOON. AND THAT TOO ON A SUNDAY.

Despite repetitive saying to call after sum time, this person called Vivek, who claims to be the Asst. //Manager of Parris branch, chennai, called me up five times from 2.13 - 2.19 noot. TODAY.

this card was taken by my husband, in his name. as far we knew, the amt to the credit card was cleared. and then the cards destroyed (cut into two) by us as, adviced the call centre agent.

but still the sbi credit card claims that for a balance of 13 rs. (Thirteen Rupees) we now have to pay approx rs.5000. odd.

Why is the bank allowing its agents to make calls at this odd times. or do these agents work only on a Sunday???

what i cant understand is how a person after being told that " am in my sleep, do call later, my husband is not in state right now" says that " how do i know if ur asleep"???

is that the way to talk to any customer. As if Vivek cant have a peek at his wristwatch.

And just to irritate the hell out of me, Vivek kept ringing on to my number FIVE TIMES. each time, i took the call, he'd keep quiet for 3 secs, n cut the line. then call up again.

PLEASE DO NOT MAKE ANY CALLS TO ANY PERSON ON A SUNDAY. I believe all are entitled to a noon nap. on a HOLIDAY.

I hope some one do take this matter into consideration.

Agnes

Company: SBI credit card, chennai, parris branch
Country: India

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