I had bought a policy Kotak Smart Advantage Plan from kotak life insurance on 25/12. The policy number is 1810574 and whose premium is 25000 yearly. According to company representative guidelines the policy term is for 3 years and on maturity i will get my fund value as per NAV. Secondly there is no allocation charges in the plan as per agent said. I have not received my policy bond till date. Regarding this i had a word with customer care excutive and he told me all about the product features. He told me that the plan is for 20 years and my first premium will be zero if i will not complete the policy term. He also told me that if i surrender the policy then surrender charges would be deducted from my fund value. Then i visited the company office in Sector-9 C Chandigarh and requested to cancel the policy. Company executives refused my cancellation request. Now i don't have any need of this product. Plz do the needfull things.
Regards
Satbir Singh
09888900395
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