ICICI Bank
Not presenting the cheque and asking defalter charges

I have issued the cheque to the icici bank for the payment of credit card but they do not presented the cheque in the bank and now they issued me a new statement with the defaulter charges.

when i enquiere about this the phone banking officer told me that there is a problem in you Credit card No on cheque thats why they are not put in to the bank.

when i asked not to informed me even on back of the cheque my name and mobile no. are there they told me that is not in there policy and now I HAVE TO PAY THE WHOLE charges.

help me what to do next.

Company: ICICI Bank
Country: India

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