Kotal Mahindra Bank
Closure of Account without informing

Hi,

We opened a joint account (I and my husband) with Kotak Mahindra Bank in Bangalore in 2007. We moved of Bangalore, India in 2008. Since this was not our primary account we did not manage it however we managed our investments thru this account.

In December Kotak Mahindra closed our account without even informing us. None of the customer relationship managers nor anyone else supported us during the same.

Because of this lack of information we have lost money (to the tune of a lac) and yet they refuse to accept their mistake.

In fact the Bank does not even apologise for the inconvenience and loss. Can someone help me to address the same with the bank and let the CEO and Uday Kotak know what lackadaisial attitude his people have towards its customers.

This is the most unprofessional bank i have ever come across.

Company: Kotal Mahindra Bank
Country: India

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