LG 1.5 ton window ac
Cheating Fraud Worst services

Dear All

I Harisingh Rajput has booked Code - 600336800 Description LWA5EW1DF1 (L G window ac) Amt 16000 /- on 07th Nov As i was having an old window ac of Samsung it was confirmed by the dealer ie i would be paid Rs 3500 for the old ac

I have bought Ac from E Zone Cross road Mumbai. A Division of Pantaloon retail India ltd C Wing

Bad Services :- I had received the ac on 08th Nov I was told the it will be fitted on the same day

I got the call at 4.00 Pm from the person who was to come for fitting the ac, he confirmed me he will be reaching by 5.00 5.30 Pm, I had also SMS him my residence adress.

he dint came and dint even bother to call and say he wont be comming, around 7 pm I called E Zone office and inquired about the position of the person, I was told the call will be reverted back in 10 minutes I dint got the call even after 30 minutes, Then again i called E Zone office i was told person can come to my residence till 9.00 pm, and the fitting was shifted to the next day

Next Day 09th Nov I was told the peson the people to collect the old ac will come around 5.00 pm, The same thing happened they came around 8.00 pm that also i have to make 10 or 15 calls to EZOne as while purchasing the Ac we had mentioned to the dealer of E Zone I have a kid of 3 years and he had hurt himself under his chin (If want can submit the medical proof) so we had requested them to fasten the process of installation fixing and picking the old ac.

As i had made the full payment of Rs16000 to E Zone via Devit card Bank of India INV:001008 i was told the amt of old ac ie 3500 will be paid by the people those who will bve comming to collect the old ac

They paid me Rs 3000 and took away the ac, when I spoke to the person at E Zone I was told they will be sending Rs 500 on 10 Nov and they were sorry about the incident happened

Till today ie 11 Nov I havent received the money, and my phone is not been picked.

This Incident i have brought in to your knowledge, I have been cheated by the name of service and rupee

I would be grateful to you if you would look in to this matter

Regards

Harisingh Rajput

Company: LG 1.5 ton window ac
Country: India
State: Maharashtra
City: Mumbai City

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