Maruti suzuki
Lost Auto Points!!!

I have spent for my car maintenance in Maruti Service in the month of January and February. But surprisingly auto points have not been credited to my auto card for these expenditures. On enquiry the representative from Maruti Service Centre apprised me that the auto card tye-up has been changed from CITI to SBI and on getting new card from SBI, the points accumulated before 31.12.2009 in CITI-Maruti Auto Card would be transferred but in between no transaction would be considered for auto points credit. We cannot expect such kind of service from a comapny like Maruti Suzuki. I should have been informed earlier for such changeover, so that I could have get the SBI Maruti Auto Card just after expiry of CITI Maruti Auto Card. This transition could have been managed by Maruti and concerned Banks in a better way to avoid such losses keeping in view of customers' interest.

Company: Maruti suzuki
Country: India

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