ABN AMRO BANK /ROYAL BANK OF SCOTLAND
Abusive calls from collection agent Awtar Sharma / 011-47617653

I was issued a ABN AMRO "Freedom card". At the time was told that it was free card for life (no annual fee/usage fee).

I surrendered the card some time in 2008 (with a NIL Outstanding).

I have now started receving calls from Royal Bank of Scotland Manager / agent by the name Awtar Sharma who claims to be reporting to one vikas Aggarwal and working at the 15, hANSALAYA, Barakhamba Road office at Delhi.

Intitially the calls were made to my mobile number. When I asked for details of the dues, I was told that they would send the same shortly.

Despite various calls received I kept insisting that I had settled all my dues and to know the details of the charges incurred by me to enable me to pay.

Finally the called stated that the dues were a mere Rs600/- towards annual fee that has accured interest and over due interest. I told him that this was absurd since I had cancelled my card with no dues almost a couple of years back.

The person calling became abusive and threatened me to make payment without making any enquiry or asking too many questions or else face dire consequences.

The said awtar sharma has now started calling at my office number and hurls abuses at me when I am in a meeting or at work. He refuses to provide me contact details or mobile number of any bank manager whom I could speak with.

Despite various mails to the bank no senior employee of the Royal Bank of Scotland is yet to respond or provide me details or take action against the said awtar sharma.

I have file a complaint with the Delhi Police and hope to see some action taken on the matter.

Regards,

Rahul

Company: ABN AMRO BANK /ROYAL BANK OF SCOTLAND
Country: India
State: Delhi
City: East Delhi

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