ABN AMRO Credit Card
Service Distortion

My issue is date of birth mentioned in my card was wrong. Also I did put for medical benefits

from ICICI lombard where the wrong DOB was mentioned. So, Incase If I go with any mediccation definitely chances was there to face a problem. Therefore, with in 2 weeks of received correspondance, asked to provide a new card with correct dated and as well in insurance documents.

1. Got reply from executive for a proof of year of birth. I sent a soft copy of my driving licence.

2. No reply for more than a month (waited from March 22nd 2007 to May 14th). Meanwhile, insurance premium and late fee deducted in my account. Statements was not clear and had discrepancies of details compare with customer care executive. 3. Later I frustrated about the service and sent mail for cancellation of insurance. Dated May 14th 4 Finally cancellation done and got reply on July 23rd 2007.(more than 2 months taken for cancellation) 5. However, they want me to pay Rs 5, 810 towards the cancellation of the policy including the late fee in the month of November. My question to bank right from the beginning is if correct documents provided, why would i have not made payment? whats justice is there dumping late fee & cancellation charge which was not acceptable? Now, in CIBIL database my name was reflecting as default as i could not go for any personal loan in last 1 year.how the worst service ABN AMRO provided to me, total mistake was done by them and i have been suffering.

Company: ABN AMRO Credit Card
Country: India

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