Accenture
Miss Behavio

Hi Sir/Madam,

I'm Dinesh Kashyap from Palam Colony. This is regarding the Personal Loan (LPDEL00011310900) which I took in 2nd half of 2007.

I met with Ms Paras working in Sec 8 Rohini regarding the last EMI which was not paid. When I asked her to provide the infromation regarding missing EMI, she provide me the list of EMI's which was not supposed to provide. She even don't know how much amount I need to pay.

The way she talk to customers is not accepatble. She don't know how to talk to customers & deals with their queries. Providing every time hard copied of statements is not the best solution. She don't listen carefully and provide the wrong information. My suggestion is "In work they should keep personal issues away during work:.

She need training to deal with customers.

Waiting for your response.

Thanks

Dinesh Kashyap

#9911575886

Company: Accenture
Country: India
State: Delhi
City: West Delhi

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