Accenture
PF withdrwal not processed

Hi,

I have submitted my PF withdrawal request in Nov. It was not processed for the last 7 months. On May 12, I have got a mail from Accenture saying the request was rejected by the PF office because of name mismatch. Accenture asked me to send my marriage certificate if the name is changed after marriage. I have sent them all the proofs include marriage certificate stating that there is no change in name after marriage. I have sent many mails to India. Finance. Center@accenture.com asking them to explain about the name mismatch and the process to correct that if there is any error, but they have not responded till date.

I am still waiting for their reply. No one picks phone if I call them. How can I get my request processed in case they are not responding to my mails and phone calls. Please suggest. I also contacted local PF office in Bangalore. Officer confirmed that the name in the previous PF statements and in the PF withdrawal form matches and there is no issues with that. He suggested me to ask the employer to resend the withdrawal request. After that all my attempts to contact Accenture Finance department have gone in vain.

Please help me in getting my PF withdrawal processed asap.

Regards,

Shreshtha Barthwal

PF A/c # MH/45665/18910

SR#: 1-1158710480

Company: Accenture
Country: India
State: Maharashtra
City: Mumbai City

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