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Abusive Language by tele-sales

I got a call from 022-66066100 at 4:09 pm today (7/4/10) where a male voice wanted to sell me a product- I immedialty cut the call saying I was not interested.

A second later I got a call from 022-66066200 with the same voice and the person started abusing me. I was so mad that I wanted to abuse back but he cut the line. When I did a google search I foud a similar complaint for the same nos (appended). Is no one looking into this? Is there any respite or are tax paying citizens like us sitting ducks for people to call us and abuse us and our families from nos we cannot even call back on?

Is there any respite???

BSLI Complaints - Use of abusive language by the Agents/TLs

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BSLI

Posted: 01-11 by Shrinivas Phadnis Send email

Use of abusive language by the Agents/TLs

This is in respect to the call by one of your agents for some insurance policy for which I plainly denied post having made the necessary checks from my end. I was asked to give an reason which I do not feel necessary or obligatory to answer.

Post this the call was put in conference with the TL, The kind of abusive language used was highly commendable. This shows that in case the customer is not interested in your policy for what-so-ever reasons, they have to face the wrath of your excellent workforce who have a very good command on their vocabulary in foul language. The pilot numbers from where the calls landed on my cell is 66066100/66066200.

Am bringing this to your notice since it takes years to build a reputation, whereas it only takes a couple of such highly qualified employees to mar it in a couple of minutes/hours.

What ever the action (in case you take any), Please do not involve me or come back to me for anything.

I ONCE AGAIN PUT IT IN BLACK & WHITE, I AM NOT INTERESTED IN ANY OF YOUR INSURANCE POLICIES OR PRODUCTS. (NOW I HAVE A REASON TO IT)

Company: NA
Country: India
State: Maharashtra
City: Mumbai Suburban

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