CitiBank
Stolen card misuse and inefficient security

This is to inform all credit card victims of India, CITIBANK chennai sends me a renewal card in the month of march 07 to my old address and this card has been sent by ORDINARY POST not even by regd post nor courier, gets delivered in the post box outside my old home and stolen by some fraudster and this idiot misuses it to the tune of Rs60, 000.Now the bank without giving a patient listening are forcing me to pay the full amount which I have not used. I have a filed an FIR [here POLICE refuses to entertain the complaint as Indian Police are not trained nor equipped to handle credit card fraud]with great deal of convincing I manage to file FIR and send all the details to CITIBANK chennai. The investigation was half done by me alone and gave leads to Police and CITIBANK Anti Fraud Unit. The investigation is on. I have filed my complaint with RBI too. Anyone who has come across such a case and how CAN I SAVE MYSELF FROM THIS FRAUD AND INEFFICIENT BANK SERVICE.

Do email me: ashwinnallari@rediffmail.com

Company: CitiBank
Country: India

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