CitiBank
Interest charged without information provided

Few days back I enrolled for Ready to Credit facility provided by CITI Bank. After some days, I found that I am not able to view my actual account balance in Transaction slips of ATM. So, I called to CITI Bank on 020 66012484 and Talk to CSR for the same. I asked her to cancel my Ready to Credit facility. She asked me to follow the steps. I done as per she said. She asked me to GO to Fund transfer >> My CitiBank Account to Another Linked Citibank account of mine. And I confirm the same. She said me that The Ready To Credit facility will be closed for me. I was relaxed by now.

Now, today, when I login and found that my account is debited with 755.92 Rs. Talking to CSR for the same, said that its an interest for the amount. I am confused and frustrated. Beware!

Company: CitiBank
Country: India

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