Over Charge by ICICI credit card
Over Charge by Bank

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From: Anand Karnani

To: headservicequality@icicibank.com; headprivatebank@icicbank.com

Sent: Wed, October 27 8:57:43 PM

Subject: Re: Late Charge Waiver/ Service charge Waiver& URGENT ATTENTION

REMINDER VI

I AM SUPRISED AT THE LACADISAL AND CASUAL ATTITUDE OF THE BANK, I DONT NOW WHY I AM GETTING RESPONSE FROM A PERSON CALLED MANSI, CUSTOMER SERVICE EXEC, WHO IS USING FLOWERY WORDS TO GET THE THINGS ORGANISED

I DO NOT UNDERSTAND THE MEANING OF FAVOURS IN THE PAST, YOU'LL HAVE OVERCHARGED ME TO THE EXTENT THE LATE CHARGES AND INTEREST ARE EQUALLING PRINCIPAL AMOUNT IN 1 YEAR TIME

I WOUILD NOT HESITATE TO COPY THE MUMBAI MIRROR GRIEVANCE CELL / CONSUMER COURT FORUM, ALL THES PENDING LATE CHARGES NEED TO BE REVERSED???

I WOULD EXPECT SOMEBODY MORE SENIOR TO UNDERSTAND THE DEPTH OF THE SITUATION AND REPLY, JUST NOT WRITE BACK FLOWERY REPLIES

ANAND KARNANI

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From: Anand Karnani

To: headservicequality@icicibank.com; headprivatebank@icicbank.com

Cc: headprivatebank@icicbank.com; credit_cards@icicibank.com

Sent: Mon, October 25 9:05:04 PM

Subject: Re: Late Charge Waiver/ Service charge Waiver

REMINDER V

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From: Anand Karnani

To: headservicequality@icicibank.com; headprivatebank@icicbank.com

Cc: "headprivatebank@icicbank.com

>

Sent: Sun, October 24 8:46:19 AM

Subject: Fw: Late Charge Waiver/ Service charge Waiver

REMINDER IV

&-- Forwarded Message &-

From: Anand Karnani

To: credit_cards@icicibank.com

Cc: headprivatebank@icicbank.com

Sent: Tue, October 19 8:24:20 PM

Subject: Re: Late Charge Waiver/ Service charge Waiver

REMINDER III

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From: Anand Karnani

To: credit_cards@icicibank.com

Cc: headprivatebank@icicbank.com

Sent: Sun, October 17 9:21:48 PM

Subject: Re: Late Charge Waiver/ Service charge Waiver

REMINDER 2

PLEASE TREAT MY CARD AS CANCELLED THE CUT CARD SHALL BE POSTED IF I DO NOT HEAR ON THE BELOW IN ONE BUSINESS DAY

THERE SEEMS NO BODY CONCERNED TO REPLY

THE NEXT MAIL SHALL BE MARKED TO MUMBAI MIRROR GREIVANCE CELL

ANAND KARNANI

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From: Anand Karnani

To: credit_cards@icicibank.com

Cc: headprivatebank@icicbank.com

Sent: Wed, September 29 8:19:53 PM

Subject: Late Charge Waiver/ Service charge Waiver

The Customer Services Manager ;

I take reference to the subject statement and my various dialogues with your customer supoort staff, but all falling on deaf hears.

I am compeled to write or request for cancellation for the 4477 xxxxxxxxxx1009 .

Please note my payment history from last 10 months and the late payment charges levied

1) Dec '09 ; Paid amount Rs 1500/= vide chq no 291722 ; late payment Rs 600/= with Service charges

2) Jan 10 ; Paid amount Rs 1400/= vide chq no 291224 ; late payment Rs 600 / = with Service chargs

3) Feb 10 ; paid amount Rs 10000/= vide chq no 514997; late payment Rs 600 / = with Service chargs

4) Mar ' 10 ; No payment done, the late payment justified

5) Apr ' 10 Payment Rs 10000/= vide chq no 375978; late payment Rs 600 / = with Service chargs

6) May'10 No Payment done, the late payment justified

7) Jun10 Payment done Rs 1300/ = vide chq no 325599; late payment Rs 400 / = with Service chargs

8) Aug10 Payment Rs 6500 /= chq no 325603

Please note the charges of almost Rs 3200 / = appriox with Service charges, despite making payments albiet a delay from the due date.

Nevertheless, the Interest charges and service charges are leviied which I am yet to debate

I would request to waive the Charges of Rs 3200 / = to enable continue with this card or treat this mail as a Cancellation request

If I do not hear on the subject, I would cut the card and no longer wish to use the Credit card

Please revert with your decisions, keeping a mutually benefecial relation

Sincerely

Company: Over Charge by ICICI credit card
Country: India
State: Maharashtra
City: Mumbai Suburban

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