ICICI Bank
MAB Charges w/o intimation

Deduction of MAB charges without any prior information

Hi,

I am having a savings bank account ICICI Vadodara and my account no. is 000301525679

I was just checking my bank statement and got the shock of my life to see that my account has been debited by MAB charges and that too twice between a span of 10 days.

14/09 MABChgs STax 30.9 280.90 Rs

22/09 MABChgs STax 30.9 280.90 Rs

03/10 MABChgs STax 30.9 280.90 Rs

25/10 MABChgs STax 30.9 280.90 Rs

09/11 MABChgs STax 30.9 280.90 Rs

I understand MAB is monthly average balance.

My issue -

I don't have any mail informing about this MAB charges. I only knew about QAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8 (1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

Company: ICICI Bank
Country: India
State: Gujarat
City: Vadodara

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