Axis Bank
ATM card handed over to wrong person

My ATM card got expire and bank sent a new card without informing me. Card and PIN was handed over to someone who is not the owner of the card without verifying ID proof. It was then misused and I lost 5000 Rs from my account. Bank is responsible for handing over such sensitive documents to correct owner. I could have lost much more due to such irresponsible behavior of bank if I would have not checked my bank account timely.

Company: Axis Bank
Country: India
State: Punjab

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