Axis Bank
EDC MACHINE PROBLEM

EDC MACHINE SERVICE IS VERY BAD

I am D.Deshakumar proprietor of "MISS - U" textile show room in pallavaram. I have current account in Axis pallavaram branch i got axis EDC machine for more than 3 years. But recently i changed edc machine 3 times but again and again they are giving old and a machine mostly not in working condition. Regarding this i called the customer care service of axis EDC but the person who speaks is totally illiterate and he dont know how to speak with a customer. They keep on send a machine which does not work properly. I have done huge transactions in axis edc but recently if its checked it will very less in my history. The person who comes from axis edc department is asking us unwanted questions like he doubt we lie. They even gave us a machine today which always shows "Remove Card" but we never inserted a single card in it. We afraid to do transactions in axis edc because nothing is working even keys. Its a money based machine if it does not work then i will be facing loss.

Please try to give a perfect working machine which works properly as early as possible.

Account Name: Miss - U

TID : 51318045

Company: Axis Bank
Country: India
State: Tamil Nadu
City: Chennai

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