HDFC Bank
Reversal of amount lost due to stolen debit card

I have lost an amount of Rs.50000 as my Debit card was stolen on 30-Oct and was swiped in a jewelery shop (Amantran Jewellers, Sector 16, Nerul). I have reported the complaint both to the police (Rabale police stn as well as to the HDFC bank, Powai). I have also submitted all the documents required by the bank (Photocopy of FIR report, Indemnity form, handwritten complaint letter, 2 other forms provided by the bank). As per the insurance policy and banks assurance, also mentioned on the Indemnity form, the lost amount should be reversed back to my account after the reporting and submission of required documents to the bank. However, it has not been done so and I am unable to receive cooperation from the bank as well as the police.

Company: HDFC Bank
Country: India

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