HDFC Bank
Credit card penalties

Credit card was given on the condition that first year no charges will be levied. Inspire of this Rs. bill was issued by bank for Rs. 540 for credit card account opening charges, after received the bill i wrote a letter to HDFC bank. Bank has assured that account opening charges will be reversed and same has been reversed in time. But penalty for non payment of credit card account opening charges have debited in my account and that amount was increased up to Rs. 2800. This is not justified. Bank cannot charged on those amount which is not payable by customer.

Company: HDFC Bank
Country: India

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