HDFC Credit Card
Unjustified extra interest charge

I am customer for HDFC from last two years and this is the 2nd time i am into a problem with this bank forget about sympathy from their CC division i have not received a single call for any complaint launched over the phone. I had recently made a payment of Rs 1200o in cash to this bank on 4th may and my due date was 5 th may now the personal banker of this bank say that the payment goes on the dummy account once you pay the amount in cash and it would take 12 hrs to reflect the amount paid on your card. When i call customer service of this bank they say that even if you make a payment on 4th may you would be charged with the interest in your next billing cycle. I don't understand I am make a payment in cash... i am paying the amount to the bank directly and not doing any 3rd party transfer... I am making the payment before the due... why should i pay the extra interest why??.. Why??.. Why???.

Company: HDFC Credit Card
Country: India

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