Airtel
Wrong Charges
- 03-12-2011
- 29
Dear Sir
I am baljinder kaur . i have Purchased two CUG No's (8800299744 and 8800299788) three months before. As i was working With IBM so they were corporate numbers nd i was Promised to get unlimited free callls benefit between these two numbers..but as per first two month's bills we were being charged as per normal call charges..we called up to the customer care many times but they only told us that they have not updated the parent ID of these two Number's so that is the reason for not getting the Benefit . they simply provided us the waiver of rs 400 in the very First month's bill nd promised same will not happen again..but same charges were there in next month's bill. so we simply denied to use the services anymore and requested to churn the number.but four months have been passed away and we are still receiving the bills on our billing adress, though sim is not working and we haven't used that number since two months.so please look into the matter as we dont want another single bill to be deliverd. sim is rejected, we are unable to contact customer care. nd as EBILL service was activated, we do not have the password so unable to open the attachment. nd customer care people are saying to reset the password on our own. we simply want that no bill shud be deliverd at our adress..
here are the details..
Relationship no:10121902980
bill date:06 jan
Company: Airtel
Country: India
State: Delhi