HSBC Bank Platinum Credit Card
Unwarranted charges and attempt to cheat

I was issued an HSBC credit card in 2008 with the commitment that it was a lifetime free card and I would be required to pay any annual fees for it ever. However after 4 years of no fees being charged, HSBC suddenly charged me Rs. 2247.20 in my May '12 bill due in June '12. I complained but there blatant response was that they revise their policies periodically and now would charge me annual fee. As no information about their change of policy was conveyed to me I disagreed to pay the disputed amount and paid only the billed amount minus the annual fee. And I clearly instructed them to cancel the card as I don't want a card account for which I need to pay annual fee. But inspite of that they bill me again in June'12 and ridiculously levy interest of Rs. 345.59 on the unpaid disputed charge! This cheat and liar of a bank needs to be banned in India as they are interested only to loot gullible customers who do not notice theit cheating ways.

Company: HSBC Bank Platinum Credit Card
Country: India
Site: www.hsbc.co.in

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