Airtel
Wrongly Deducted Balance

I had Subscribed to Airtel Mobile tv on 23 April

after using it for 2 days i sent many requests (Starting From 25 april) to deactivate the service in every possible way including message, MMI code and even calling airtel complaint nos many times.

I was given many complaint nos and even after talking to supervisors and many different representatives who gave me a guarantee of 48 hours, nothing has been done so far.

Since the time of my first deactivation request (25 April) over Rs. 310 worth of balance has been deducted and i am unable to use my phone as any balance i recharge with gets deducted.

for example, after keeping my balance zero for a week, i reacharged with rs. 120... and all of it has been deducted on 23 may.

I Request you to file an official complaint for the same.

A lot of Inconvenience has been caused as i am a student who cannot afford such levied charges and have to travel from delhi to noida everyday with zero balance.

Kindly look into the matter

Nitish Rampal

Company: Airtel
Country: India
State: Delhi
City: West Delhi

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