ICICI Bank
ICICI Lombard policy fraud!

An ICICI Lombard policy was attached on my credit card 4477 XXXX XXXX 8004 without my consent. I was charged 150Rs per month for 3 months which I was not aware of. When I asked for cancellation for this they told they will cancel the same. But this fraud people charged me Rs 3500 as cancellation fee. This is clearly a cheating case and when i ask them why they didn't told me earlier they said the representative might have told me or he must have forgot the same.

I haven't yet payed anything and now the due amount has reached 6.5k with all the late fees and interests.

I already raised a complaint at customer service still no use. They are not even ready to cancel my credit card.

Company: ICICI Bank
Country: India

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