ICICI Bank
Irresponsible Act by ICICI Bank

It is very sad to tell that inspite of (Anwar Mohd Khan

Customer Service Manager ICICI Bank Limited) taking up my complaint and trying to resolve it, i received call again today (14th Nov) from ICICI credit card division that i need to make the payments. I told the lady who was talking to me that i don't have credit card and had login the complaint previously, she said its not reflecting in their system. I really don't understand how things are done at their branch.

Its very disappointing to write such mail, but i have no other choice.

If this is the treatment to a person who doesn't have a credit card, i can imagine the plight of the person who owns it. Because of behavior I would in fact tell my friends not to go for ICICI credit cards.

To maintain that good will and gesture I request the concerned authorities to look at my problem and take some action to solve this issue.

Regards,

Shilpa

Company: ICICI Bank
Country: India

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