ICICI Bank
Worst banking I've ever experienced!

I have been dealing with ICICI bank for the last 8-9 months with my salary account in HCL Technologies Limited, and credit card account (). So far I was very happy with ICICI bank. But today you people shattered all of my myths. If you see my credit card statements then, you will be able to find that how much I do transect on my card. I had cash back on my card before the month of December, when I purchased a product online (From Times Internet). This was never informed to me that you are drawing this offer back for internet transaction after December. You people keep on sending me a millions of e-mails and messages on my cell, about various offers and all other things, but you never did told this thing, also when I have availed this facility before. This is all your fault and lack of communication. If you talk about the monthly statements via normal mail, then I don’t check them as I do all the transactions on the internet.

Now my concern is that I did make two transaction last month which were very big one, one was the Air Deccan and the other was Dell Computers India Pvt. Limited. I had a choice from other banks which were providing me a very good cash back about Rs. 1000.00 against the dell transaction and Rs. 500.00 against the air Deccan, but I did not opted for the same and said that ICICI bank is going to offer me 2% cash back at least on the same. But to my surprise, you neither offered me any cash back and the rewards points was so bad, that one cannot imagine. I was not expecting this thing from you, that you are going to withdraw this offer without informing to the customers. This is not at all my fault, this is all your fault that you never informed this to me via e-mail, not via sms and nor any call. Else you people keep on sending thousands of messages and all that stuff to me.

So please tell me who is at all effected, ICICI bank?? I am sure and I have make up my mind not to use the ICICI bank card in future for even a single transaction. You will be very soon listening from me to close this ICICI bank credit card and I am going to publish it on the intranet site of my office, so that all 30, 000 people in HCL Family should see it and never use ICICI bank Credit card again. This is the worst experience any bank has shown...

Company: ICICI Bank
Country: India

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