ICICI Bank Personal loan
Harassment for recovery of one installment

My wife and me had availed of personal loans from ICICI Bank in July. The installment for her was wrongly debited from my account as a result some of my other payments were rejected by the bank for insufficient funds. The mistake was rectified after much persuasion & I got an apology letter after I threatened to take action. Again after about couple of years one of the installments from her account was rejected by my bank for wrong entry of number. Subsequent installments were debited and now there is the issue of settling the EMI that was rejected for"technical reasons". The bank has threatened, used foul language on phone and has sent recovery agents to our place causing mental; harassment and torture. We approached RBI ombudsman but were directed to the Bank for settling. The Bank agreed to settle but has told us that credibility by CIBIL will be affected because of this as the loan will be shown to be settled by waiving off the dues (which was die to their mistake. I want to sue the bank for negligence & demand compensation.

Company: ICICI Bank Personal loan
Country: India

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