ICICI Credit Card
Very harsh and unhelpful customer service!

The customer service has been very harsh and has not been helpful. They are rude and often end up giving wrong information to the clients. For eg. I dropped a cheque in one of their ATM in Madgaon, Goa and the amount was not deducted from the statement. When I checked with the customer service they told me that they don't pick up the cheques from the ATM. Immediately I issued a fresh cheque and made the payment but my previous cheque which was lost by the ICICI bank people.. And when I call the bank they say that they cant help it. There were several other incidents like this. Same way i have only 5000 rs balance in my card they disturbed me like any thing and talk on phone very rubbish language, and send a person to collect the cheque my residence with out informing me, who had came to residence look like a drunk ed...

Company: ICICI Credit Card
Country: India

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