ICICI Direct
Poor service!

I & three of my colleagues have submitted all the necessary documents & the form duel filled to the Executive representing ICICI direct for opening an D MAT account. He verified all the documents & promised to open the account within 10 days.

It is almost one & a half month i am continuously following up with the executive as well as the customer care cell but they just say it is in process. I haven't received a verification call either. Now a days the executive don't receive my phone & on asking for his reporting BOSS's contact number he says he doesn't have it. This is truly mental harassment. First, representative who came to me was so very indisciplined that as if i was a bagger and he was the one offering me something.

Experience with the second executive was as mentioned in the beginning. There are many many tons of complaints i have but its useless to run after those shameless banks like ICICI. ICICI executives used to run after me, Used to call me every day and once i have completed the formalities they are least bothered.

Company: ICICI Direct
Country: India

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