IDBI Bank
Pathetic customer service

I have taken home loan from this Company in the year 2005. My days of distree had started just after 6 months. All the time they are charging some amount for overdue payment.

The harassment reached its height when I was issued a letter from Mumbai stating that my EMI has been increased by around Rs. -.

I was eager to give the new EMIs & after speaking to their official at collection department by visiting their office who confirmed that they will be sending the collection man to take the new EMIs cheques. Now when I asked them to send the person they are not only reluctant to send someone, none of their officials are speaking to me over phone.

I do not know whether the bank really cares for their customers. Being a customer I feel that I have been put into a trap by taking loan from this bank.

Company: IDBI Bank
Country: India

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