Airtel Live
Unable to deactivate daily service charge

I was accidentally subscribed to some service from Airtel Live called Weight Tracker on November 25. After that I am receiving daily messages saying that Rs 5 has been charged to my account. I spoke to several customer care executives and could not get any assurance of deactivation.

The last call I made on 26 November, Service Request Number 34727722 was generated and the executive Aditya said that I would not receive this message and that nothing was being charged to my account. However, I am still receiving the messages and in fact on November 27 I received TWO such messages.

I am afraid that I will be billed and would like this assurance from Airtel immediately. I am unable to get any sense out of the executives (and I am being charged for those calls as well).

Thank you,

Leslie D'Gama, 9831009567

Company: Airtel Live
Country: India
State: West Bengal

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