Airtel mobile conection
Dedeuction of money without authorisation

Recently I had taken an Airtel mobile connection. Thereafter I made a recharge of Rs.49 to facilitate 1p/second faciliity. Then I charged for an amount of Rs.50. Immediately after recharging, I got a message regarding "daily dhamaka" game. The moment I opened the message, another message came saying that my name has been included for the game and started deducting Rs.5 per day. I took up the matter with Airtel by e-mail knowing clearly well that sending SMS will only add to the charges. Actually I have not sent any SMS accepting the terms of the game nor did I play any game. The concerned people washed their hand saying that the daily Dhamaka is controlled by another body. Actually I recharged for using the phone and paid the amount to the Airtell and not for playing game. Inspite of that the wrongly debited amount has not beden credited to my acccount. This is quite unethical.

Company: Airtel mobile conection
Country: India

  <     >