Airtel Prepaid
FORCEFUL ACTIVATION OF UNWANTED SERVICES
- 12-02-2009
- 257
FORCEFUL ACTIVATION OF UNWANTED SERVICES LIKE MATRIMONIAL ALERTS, JOB ALERTS, CAREER TIPS ETC.
I'm a subscriber of AIRTEL PREPAID SERVICES and my MOBILE No. is 9004516875, and for the last one month I'm facing a lot of problem with unwanted services being forcefully activated and imposed on my phone thereby deducting the amount unilaterally from the balance without my prior consent. I made several complaints to customer care regarding this and they assured me that these unwanted services would be stopped with immediate effect. I personally spoke to Customer Care Executive several times, but still as on date this problem persists.
It's really surprising that without taking the customer's permission how can they register customer's number to unwanted services. Without any reason they are deducting balances regularly in the name of unregistered services like MATRIMONIAL UPDATES, JOB ALERTS, CAREER TIPS etc.
This unauthorized charges should be stopped immediately.
Company: Airtel Prepaid
Country: India