Airtel - prepaid
Unauthorised deduction

My Mobile Number is 9818225981 in the name of Alka Vashisht.

I would like to deactive the services of Jumaani_wap_sub subscription with immediate effect.

I have been charged Rs.30/- per month for the last three months (i.e. from April) for this service while I never subscribed for the same. The latest charges have been deducted on 12th June. I have been trying to contact your various offices on 198, 121 and once requested through 121 for deactivation of this service in the month of April and received the confirmation message also. However, the same has not been stopped till date. Today we contacted your Airtel local Office at D.S. Enterprises, Acharya Niketen, Mayur Vihar, Phase I, Delhi, but they showed their inability to resolve the issue rather the Head of the Office was busy in some other business discussing the samples of watches with some salesman. He refused to disclose his name.

I would request you to deactivate the above services immediately and refund the amount charged to my mobile in the last 3 months.

Company: Airtel - prepaid
Country: India
State: Delhi
City: East Delhi

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