Airtel Prepaid Connection
Alance loss

My mobile number is 9746124636.

I'm writing this complaint for informing you about the loss of balance.

On 15th feb when I checked my balance I found it as RS -9. i.e exactly 30 RS short of my balance. On contacting your Customer Care Lab on 121 and talked to your customer care representative, I was informed that you are debiting my account for 'Friends chat'. To my best of knowledge I had never -ever asked for this Plus service. So why it has been done without my permission, If you have any record with you for the same please let me know. Else you have to refund Subscriber Charges and give CREDIT for the same amount.

Company: Airtel Prepaid Connection
Country: India

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