Alliance and leicester plc
Paying monthly card payments

It has come to light last week that you are collecting from my old Alliance and Leicester account £3.99 a month and, have been since last August. I have not used or bought any services from you and would kindly ask you to reimburse my money. In an unfortunate coincidence of timing I changed my current account with Alliance and Leicester and in the transfer over this payment from my account number 694986984 was overlooked. Yesterday I had an appointment with the Branch Manager where I now have my new account and his advice was to contact your company and request a full refund. I do not know how this monthly arrangement was set up and must state that I have not given authority to take any payments at any time before or in the future. Further payments have now been stopped with immediate effect.

Reading your web page this is not an uncommon situation and look forward to resolving this matter quickly to our mutual satisfaction.

Thank you.

Company: Alliance and leicester plc
Country: India

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