American Express Credit Card
Points Redeemed for big bazaar voucher but not received

I redeemed my 4600 points in third week of June against 2 Big bazaar vouchers. However, I have yet not received them. I have called them up twice, first time they told me that the vouchers have been misplaced by thier Blue Dart Courier. Assured me that I shall get them in 2 weeks. However, as I did not get them, I called them again after 2 weeks. This time they told me that the vouchers are out of stock. When I asked them (Aparajita who attended this call), to discuss the matter with thier senior and get back to me, they were not courteous enough to call me back.

Company: American Express Credit Card
Country: India
State: Delhi
City: South Delhi

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