AMUL MILK
Charging higher than MRP

Hi,

I recently bought Amul Taaza milk in half litre pouches from a retail milk shop in Mumbai. I bought a total of 5 liters. As per MRP of 14.50 rupees for half litre, the total works out to be Rs. 145 for 5 liters. However, the shopkeeper charged Rs. 150, saying that Amul milk is Rs. 30 per liter. When I pointed out the MRP on the pack, he said that the price has increased and that the packet is old. When I challenged him further, he agreed that he is charging 1 rupees extra per liter - but he flatly refused to give the bill and said that everyone in the area charges the same rate (which is true - I checked with other shops in the area and some of them are in fact charging Rs. 31 per litre).

The name of the specific shop from which I bought milk is -

Jain Dughdalay,

Moti Nagar,

Sodawala Lane,

Borivali - West

Mumbai 400092

The number of the shop owner is - 98207 97706. Can you take immediate action against this shop and other shops in this area by sending in your investigation/ consumer complain teams? I expect that I would see some action coming in from your end, as there are a number of online forums where I see various complains about this previously, but obviously, the fact that this practice is rampant means that no much concrete action has been taken yet.

I would like to be contacted on my email ID - esameerjain@gmail.com to know about specific action taken in this case against the specific shopkeeper that I have mentioned. If you need me to, I am willing to submit myself to Consumer Court if that aides in your taking action against the shopkeeper.

Regards,

Sameer Jain

Company: AMUL MILK
Country: India
State: Maharashtra
City: Mumbai City

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