Angel broking
Poor Service and Customer care
- 06-22-2011
- 250
I have account with Angel broking and i regret my mistake. In their website i was not able to apply for mutual funds online in a single trading portal and for that we are asked to use some other backoffice route and even that doesnt work user friendly. My password got locked during the morning and i called one of their numbers 02239357600 and some one spoke to me in Hindi, when i spoke in English he disconnected the call, so what mechanism you have for people who dont know English? On calling to their centalized customer care of 02228355000, they never picked my call even at during the day time of 10 in morning. Whats the use of having this customer care number when they dont attend calls during trading hours? I was using Kotak Securities before and their customer and website were far better. I am going to close their account now. My id is s101321
Company: Angel broking
Country: India
State: Tamil Nadu