CLUB MAHINDRA HOLIDAYS & RESORTS
Pending application for refund of money

I have taken a membership of Club Mahindra in last Dec but regret my decision to do so as even after giving more than 10 options for dates & location for my first vacation, none of these were available. So I have decided to cancel the membership & I have given request for cancellation of my membership (membership no. 1648372) in third week of Dec 09. I am following up with the club mahindra for last more than 35 days for refund of my money but they are delaying the refund for no reason. I was informed that refund will take 30 days & now even after more than 30 days, no refund is processed so far. When i have enquired about the same, now they have informed me that refund will take 45 days. During this period since Dec 09, I have written so many mails & given number of calls but Club Mahindra team did not even bothered to give me a feed back on my refund status on their own. It is very sad on part of one of leading Indian group like Mahindra & its shows their responsiveness towards customers. While influencing the customers for enrolling for the membership they don’t give even a day to think whereas when it comes to refund the amount, this is a way they are acting.

Company: CLUB MAHINDRA HOLIDAYS & RESORTS
Country: India

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