Macdonalds
Bad call service

So the charm of Macdonalds is that it delivers such affordable food to many different places, but their call centre service is just deteriorating. I waited for 3 minutes (I know that sounds like really short time, but try it and then let me know) and had to listen to 3-4 rounds of their theme song after their promotion of their "new menu". I'm ok with the promotion, but why does one have to wait so long to only place the order?

When I tried calling again, I was made to wait again as they tried to figure out the amount of time the delivery would take. It has happened before that they clear out all the details with us but if they are going to hire such incompetent people for their phones then they will definitely start losing customers. I hope Macdonalds does something about it.

Company: Macdonalds
Country: India
State: Delhi

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