BigBazar
Misbehaving and giving wrong info

Date:18.09.2011

Hello, this is prabhakar mandal. My mobile no is 9932666976.Today I have gone to bigbazar outlet located at baghajatin, jadavpur, Kolkata-700047.It was told to me that if I buy garmaents above Rs-1500, there is a special offer for me. After buying a T24 sim at the cost of Rs-50, Rs 250 will be deducted from Rs-1500.Then I went for billing. I told the cashier about how to get this offer. The cashier’s name is Shyamal Baidya. He told me to go to the T24 counter after getting the bill. So I did according to his say. Bt when I went to the T24 counter, they told me that I should go there before billing. Then I went to the customer care service. I told them the whole matter elaborately. Then they called Shyamal Baidya. But he did not come. In place of him, 3 executives came there. They asked me about the matter. After, so many controversies, I did not get any positive result. Not only I did not get that offer, but also I was behaved so badly. When I met Shyamal Baidya, he told me”do what u can, u will not get the offer”. I complained at the customer care service about him giving my mobile no. and e-mail id..The told me”u will get our feedback soon” .Bt I was not sure. Thats why I am sending this mail. I don’t know that any necessary steps will be taken against him or not. But I shall be highly obliged if u kindly I think about this matter and take necessary steps. He has not been trained properly that’s why he behaves so badly.i don’t want my cash back. Bt I want a solution..please ..I am the full details about the billing below.

Cashier name: Shyamal Baidya

TILL NO-5, Receipt no.-0021596

Ch:183293

Tr no.-56629

Date:18.09.2011 Time-15:22

Company: BigBazar
Country: India
State: West Bengal

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