Mistral Software Pvt Ltd
Number Blocked

I have been using Airtel from past 5 years. My Add on

connection is 99457 95460.Due to the exhoborate bills had requested the

customer care for migrating it to Prepaid connection but on talk with the customer care executive I got convinced and decided to retain the same

postpaid connection. But within 24 hours of the conversation Adhon sim

connection got disconnected. On query, came to know that it has been

migrated to Prepaid without prior intimation/confirmation. Even after

repeated requests the migration is not getting retrieved. For the past one week from (16/11/07 till today) without connection I had been disconnected from the world. "NEVER EXPECTED SUCH A WORST CUSTOMER SERVICE" Have called nearly 40 times to Customer Care. But every time

I get to hear apologetic words but the problem never got resolved. I never

thought taking a connection from Airtel is going to be such a headache.

Regards,

Suchetha

Company: Mistral Software Pvt Ltd
Country: India

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