Bajaj Avenger 200 DTSI - Poor Product by Bajaj
Poor Product & spares provided by Bajaj Auto

To,

Bajaj Auto Ltd.

Management Team

Subject :- Poor Product & spares provided by Bajaj Auto Ltd.(Avenger 200 DTSI

Myself, Pramod Surve is owner of 2 motor cycles in today's date & have purchased another one for my brother which is a cool looking Bajaj Avenger on 10/04/10.

Unfortunately i have to mentioned that Bajaj auto is charging a sum of Rs 78000/- approx for a vehicle & the final product we received as customer is not justifiable my Vehicle No MH 02 BS 38.

Problem on very 1st day:-

Gear operation :- Rigid, not smooth enough to feel like new motorcycle.

Neutral Gear:- uneasy to reach neutral as operation is 1 down 4 up.

same has been updated to the sub dealer Jayna Motors - Borivali west & he had shown 2 more new avengers for test drive where in found the same problem. Dealer stated that its new motorcycle & will be fine tune after first service

Service Dealer Issues

Motor Cycle is schedule for 1st service on 15/05/10 at approx 800 kms.of run to Mumbai - Borivali East Bajaj Service Dealer.

Neutral & fine tuning problem shown to service engineer to which he has noted that Bajaj Avenger 200 DTSI will only give Neutral while on running, not on halt/ stop position.

After which he has noted service issue in his service card & asked for a day for servicing.

On 16/05/10 motor cycle 1st service done & while checking same neutral gear point raised by me to service engineer which was not rectified on which he had asked 1 more day to check the motorcycle

On 16/05/10 at 11.45 am we have been shocked by statement of engineer that there may be need of replacement for clutch plate of new motorcycle which will cost me near by Rs 3000/- additional expense for individual like me its unexpected expense product of such price does not cover components like clutch plate etc.& Brand Bajaj does not have any complaint register for products.

As being owner of 2 bikes from past 6 years of Hero Honda Motors (Splendor & Ambition) with no such complaints about its product, I feel being cheated by Bajaj Auto ltd & want to raise this to the bajaj Auto management to give me justice on this front.

Please take note & guide for further process.

Regards

Pramod Surve

pramod9486@rediffmail.com

Vehicle No - MH 02 BS 38

Kandivali west

Mumbai

Company: Bajaj Avenger 200 DTSI - Poor Product by Bajaj
Country: India
State: Maharashtra
City: Mumbai Suburban

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