BEST Bus Services
Driver talking on Mobile Phone

To,

The concerned BEST Bus authority,

Mumbai

I traveled from YB Chavan bus stand to Marine lines on 2nd March at around 7.30pm in the BEST Bus rout No. ‘121’. I found that the bus Driver was busy talking on his mobile Phone and as such was not able to drive the Bus properly. While the Bus came close to the Marine Lines Station the Driver used urgent Breaks to halt the Vehicle in order to save the Bus from an accident. From the facts and situation at that time I can rightly and honestly say that the situation to use urgent breaks aroused entirely due to the negligent driving of the Bus driver due to the sole reason of him talking on the Mobile Phone. Due to such urgent breaks many passengers suffered and shouted at the Driver. I was standing in order to get down at Marile Lines Station and I suffered badly with the injury to my right leg.

I would be very glad if proper rules are framed in this regard where by Bus Drivers are prevented from use of Mobile Phones while on duty. In the event if such rules are in force, then such Drivers be penalised in accordance with such rules. I am not aware of the name of that negligent driver, but I have preserved a bus ticked which bears the Number ‘009-723067’ (dated 02.03.10). I will request the appropriate BEST authority to take strict action against the driver of this BUS.

Company: BEST Bus Services
Country: India

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