Bharat Gas
Non-delivery of cylinde

Hi,

This is to bring to your notice that we face the below issues month on month relating to Bharat Gas.

Delivery boy asking extra amount than quoted in the bill

Bill cost being Rs. 394.50, he had never returned the balance of Rs. 5.50 if given Rs. 400.00 - moreover he seeks Rs.20 extra defaulting which he says he would not deliver the cylinder

When we raised this as a complaint to the help desk people (Munuswamy Gas Agnecy - Velachery, Chennai - 42) they are also in favour of the delivery boy & requesting us to provide extra money if we want cylinder on time

Last month I went directly to the agency to get this issue resolved, I didn't get any proper response from the agency people as well

I spent Rs. 250 for taxi to bring the cylinder last month - I would not be able to afford this every time.

The agency people are also not allowing me to contact their manager due to which am forced to raise a complaint to you.

Have booked again on November 29 for which am yet to get a cylinder.

I had no response from Bharat Gas as well when I raised this issue to them.

Hence, would request you to take strict action based on this complaint & ensure smooth delivery going forward.

Awaiting for you to revert back.

Company: Bharat Gas
Country: India
State: Tamil Nadu
City: Chennai

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