Bharat Gas / LPG cylinder
LPG GAS CYLINDER REFILLING VERY LATE

Non-delivery of Gas on stipulated days

Consumer No. 38667

Distributor Code: C.C. 561830

Distributor Name: GANGA GAS SERVICE GORAKHPUR U.P. 273001.

On 29.12..2009 I booked for a replacement gas cylinder. After several reminders over the phone& Direct visit to the shop Gas cylinder was delivered on 19.01. after 21 days. Their promised deliver time was 10 days and I went to the agency to clarify when I can book the next cylinder. Staff informed me that I can book for a replacement cylinder after 21 days from delivery date.

Previously same was happen I had booked for cylinder on 12.04.2009 & cylinder was delivered on 26.04.2009 & I had booked on 16.08.2009 & t was delivered on 04.09.2009.

This was happen with me 3rd time & I was getting refill cash memo.

I understand that the dealer is using my Refill cash memo for other. I am complaining about Ganga Gas services and Bharat Gas, although promised to improve the efficiency of the agency has done nothing and several customers are disatisfied with the agency. I request you to check and see that the deliveries are made witin the promised dates,

I am also demanding that My Gas Booking details will provide to me.

Awaiting your reply.

Best regards.

bipin k. srivastava mob 09794950309

Company: Bharat Gas / LPG cylinder
Country: India

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